Remakes & Returns
Our remakes and returns policy is valid within 7 days after your order was delivered. After this period, we can no longer offer you a refund or remake.
REMAKES (for personalized emblems)
If the actual emblem design did not match your desired layout (based on your chosen design on our website or recap for FB/IG orders), you may request for a remake that is free of processing and shipping charges. Just send us a message via weartheia.shop@gmail.com or our socials.
RETURNS AND EXCHANGES
To be eligible for an exchange or return, your item must be in the same condition that you received it. It must also be in the original packaging. Please send us the following details:
- Item Ordered
- Date Ordered
- Date Received
- Reason/Concern
- Video evidence while unboxing (required)
Please give us 3 to 5 working days to review your claim. If your claim is found to be valid, we’ll send you the return instructions.
If you have any clarifications, feel free to contact us.